Shipping & Return

As soon as we have your order and it is in stock, we will send the package within 1 – 3 working days. Shipping by the service provider takes 2 – 5 days to most European countries. Shipping to the USA and other overseas destinations might take 7 – 10 days, depending mainly on customs clearance in your country. You can use the tracking number to track your package at any time.
In this case we will place your order immediately. Please understand that hand knitting takes time. We expect approx. 4 - 6 weeks from your order. We will keep you updated during this time.
Standard shipping Delivery time Express shipping Delivery time
Austria Free 1-3 days 12 € 1 day
Germany Free 2-5 days 40 € 1-2 days
Switzerland Free 3-4 days 40 € 2-3 days
Rest of Europe Free 5-7 days 45 € 2-3 days
International 28 € 7–10 days 55 € 5-7 days
If you would like your order to be delivered in Austria, Germany or elsewhere in Europe, we will cover the shipping costs. Outside of Europe you have to cover the shipping costs.
Yes, we do. For more detailed information, especially about delivery times and customs, check the shipping options. If you can’t find your country in the shipping options, please let us know.
For deliveries outside the EU, duties and taxes may apply, which we cannot cover. In this case, please inquire at your local customs office before ordering. For more detailed information, especially about delivery times, check the shipping options.
We always send with standard shipping. If you want an express delivery, we can do this at your expense.
We want to act very consciously and would be happy if you make your decisions very consciously. This helps to avoid returns. It is also good for the environment. If you still want to return your order, please do so within 14 days of receiving the goods. In this case, you bear the costs. Please note that the goods are well packaged and can therefore be returned to us in their original condition. Send us the mail to: team@vuuna.com

Any questions? We'd love to hear from you - write to us at team@vuuna.com